GENERAL
These Terms and Conditions (hereinafter referred to as “Terms”) for use of SHIPIO LOGISTICS which includes Website, Digital applications including but not limited to Mobile Applications (hereinafter referred to as “Platform”) was last updated as on 08th January, 2021. This Terms are effective as of 01st January, 2020.
These Terms constitute an electronic record in terms of Information Technology Act, 2000 including all its amendments and rules made thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
These Terms are legally binding document between SHIPIO LOGISTICS Solutions Private Limited, Brand Name “SHIPIO LOGISTICS” (hereinafter referred to as “us”, “we”, or “Company” or “SHIPIO LOGISTICS”) and the users (hereinafter referred to “You” /”Your” / “Yourself”/ “Merchant”). These terms will be effective upon your acceptance of the same from your designated electronic mail address or in any other form of electronic record including, if applicable or provided, clicking on the check box of “I Agree” / “Accept” button or by any other means which construe your acceptance of these Terms.
Please read the Privacy policy and Terms carefully. By using the Platform, you indicate that you understand, agree and consent to these terms. If you do not agree with these Terms or Privacy Policy, please do not use this Platform. You hereby provide your unconditional consent or agreements to SHIPIO LOGISTICS as provided under section 43A and section 72A of Information Technology Act, 2000. Should you disagree with this Terms and still continue to access the Platform, SHIPIO LOGISTICS disclaim all the liabilities arising therefrom and it shall be assumed by your continued use of the Platform that you have accepted these Terms and Privacy Policy available on the Platform including any changes therein from time to time. Any access to our Services or Application through registrations/subscription is nontransferable. In the event of any discrepancy between the Terms and any other policies with respect to the Platform or Services, the provisions of the Terms shall prevail.
ABOUT SHIPIO LOGISTICS
SHIPIO LOGISTICS is the Brand Name of M/s. SHIPIO LOGISTICS Private Limited, which is incorporated as a Private Limited Company under The Companies Act, 2013 and having registered office at C-586 First Floor, Front Side Flat No. 6, Paryavaran Complex New Delhi- 110030, India. The Platform is owned, registered and operated by the Company.
SHIPIO LOGISTICS PLATFORM
1. SHIPIO LOGISTICS is a technology based aggregator platform between the users/merchant
and the courier partners. The Platform provides an efficient automated shipping panel
services integrated with all its the courier partners.
2. SHIPIO LOGISTICS has no direct roles and responsibilities in the actual delivery and
shipment of the product and it acts as an aggregator between the courier partners and
the Customers.
3. These Terms shall apply to all Users of SHIPIO LOGISTICS. SHIPIO LOGISTICS Platform
includes the website, digital applications including but not limited to Mobile
Applications, Merchant panel which includes but is not limited to products, software and
service offered via the Platform.
4. The Platform may contain a video clips, audio clips in any other form uploaded by the
registered user/Courier partner of the Platform. Such content uploaded shall hereinafter
be referred to as “Third Party Content”. You agree and acknowledge that
SHIPIO LOGISTICS has no control over and assumes no responsibility for Third Party
Content and by using the SHIPIO LOGISTICS, you expressly relieve SHIPIO LOGISTICS from
any and all liability arising from Third Party Content.
5. You further understand that the Services provided are at your own risk. The Platofme
provides services on an ”as is“ and ”as available“ basis without
any warranty or condition, express, implied or statutory.
6. The Platform does not warrant that the service will be uninterrupted, timely, secure,
or error-free.
7. You further understand and acknowledge that you may be exposed to Third Party Content
that is inaccurate, offensive, indecent, or objectionable, and you agree to waive, and
hereby do waive, any legal or equitable rights or remedies you have or may have against
SHIPIO LOGISTICS with respect thereto, and, to the extent permitted by applicable law,
you agree to indemnify and hold harmless SHIPIO LOGISTICS, its directors, owners,
operators, affiliates, licensors, and licensees to the fullest extent allowed by law
regarding all matters related to your use of the SHIPIO LOGISTICS. The terms of this
provision will survive any termination or cancellation of these Terms or your use of the
Services.
8. The Platform may include other sites link which are not verified by SHIPIO LOGISTICS
and inclusion of any link does not imply our endorsement and usage/ access of/ to any
such linked website is at the user’s own risk. Thereby, every User agrees and
acknowledges that accessing third party websites through links provided on the Platform
will solely be at the Users discretion
9. The Platform may run promotional campaign and advertisements of third parties from
time to time. Your relationships and business dealings with any such third parties shall
be solely matters between you and such third parties
TERMS SUBJECT TO CHANGE
SHIPIO LOGISTICS reserves the right to update or modify these Terms or any other any aspect or feature provided by the Platform including, but not limited to, the Content, hours of availability and equipment needed for access or use from time to time without any prior notice. Your access of the Website and use of the Services following any such change constitutes your agreement to follow and be bound by these Terms, as updated or modified. For this reason, we encourage you to review these Terms or any other aspects and features each time you access and use the Services.
ELIGIBILITY
1. You represent and warrant that you are above 18 years of Age and competent to enter
into a legally binding agreement and to be bound by these Terms. You shall not access
and use the Services if you are not competent to contract under the applicable laws,
rules and regulations.
2. If you represent a Corporate Entity i.e. Company, Partnership Firm etc., you
expressly confirm that you are duly authorized on behalf of the entity to enter into the
Agreement, access the Services and avail of the features and facilities.
OWNERSHIP OF INTELLECTUAL PROPERTY RIGHTS
1. All Text, graphics, images, audio, video, software, data compilations, page layout,
underlying code and software and any other form of information capable of being stored
in a computer that appears on or forms part of the Platform constitute SHIPIO LOGISTICS
and its partners’ intellectual property.
2. By using the Portal, you acknowledge that these data are protected by copyright,
trademarks, database rights and other intellectual property rights and are owned by
SHIPIO LOGISTICS. Nothing on this site shall be construed as granting, by implication or
otherwise, any license or right to use any trademark, logo or service mark displayed on
the site without prior written permission of SHIPIO LOGISTICS.
3. SHIPIO LOGISTICS is the sole owners of the underlying software and source code
associated with the Services and all the trademarks, copyright and any other
intellectual property rights of any nature in the Services. You must not otherwise
reproduce, modify, copy, distribute or use for commercial purposes any Content without
the written permission of SHIPIO LOGISTICS.
REGISTRATION
1. You are required to create an account (“Account”) on the Platform to have
access to the Services.
2. You are required to enter correct details on the Platform and ensure that the details
are true and complete including your full legal name, residential and corporate address,
email address, and any other information needed in order to complete the registration
process.
3. You are responsible for maintaining the confidentiality of your login credentials and
your Account which is provided to you on successful registration with SHIPIO LOGISTICS
and you are fully responsible for all activities that occur under your Account and
password.
4. You must inform us immediately of any changes to the information that you provide
when registering by updating your personal details to ensure we can communicate with you
effectively.
5. You may cancel your registration at any time by informing us by email or at the
communication address provided in these terms.
6. You must ensure not to transmit any viruses or any code of a destructive nature on
the Platform.
7. You are requested to inform SHIPIO LOGISTICS if you wish to remove your details from
our records, immediately upon receiving your written request to that effect SHIPIO
LOGISTICS shall delete all such information.
PAYMENT
1. SHIPIO LOGISTICS provides with different payment terms and options. Depending on the
payment term decided with SHIPIO LOGISTICS the merchant has to pay on the pre-decided
monthly, quarterly, half yearly, yearly or any other term as may be mutually
decided.
2. All the fees are to be paid to SHIPIO LOGISTICS within Five (5) days of the date of
invoice. Any late payment will bear additional interest.
3. All fees are exclusive of all state and central taxes including goods and service tax
or other taxes, fees or charges now in force or enacted in the future.
4. You may set up a direct debit facility however SHIPIO LOGISTICS will not debit your
Account till the date of expiration of your subscription account.
5. The Fees/Prices for the service are subject to change upon Seven days advance Notice
from SHIPIO LOGISTICS.
6. Any Grievances concerning invoices must be made in writing within Fifteen (15) days
from the date of the invoice.
7. Invoices will be sent by electronic via Email and Application unless requested
otherwise by Customer.
ASSIGNMENT OF RIGHTS
You shall not assign or transfer any rights, obligations, or privileges that you have under these Terms without the prior written consent of SHIPIO LOGISTICS. Subject to the foregoing, these Terms will be binding on your legal heirs, successors and permitted assignees. Any assignment or transfer in violation of this clause will be deemed null and void. SHIPIO LOGISTICS may transfer rights under the Terms to any third parties without the requirement of intimating you or seeking your consent.
USER DISCRETION AND OPT OUT
You agree and acknowledge that you will adhere to the Terms out of your free will. You have an option not to accept the Terms or later on withdraw your consent so provided herein by sending an email to the grievance officer at or such other electronic address as may be notified to You. The Company may deny you access from using certain services offered on the Platform.
TERMINATION & CANCELLATION
SHIPIO LOGISTICS may suspend, restrict, block, cancel your registration if you breach these terms or the privacy policy, Infringement of any intellectual property rights, violation of any applicable laws, any fraudulent activity or for any reasonable purposes. Once your account is cancelled all of your Content will be immediately deleted. Since deletion of all data is final please be sure that you do in fact want to cancel your account before doing so. We reserve the right to modify or terminate the service for any reason, without notice at any time.
REFUND POLICY
Please read the subscription terms and conditions carefully before subscribing to any of the subscription plans, as once you have subscribed you cannot change, cancel your subscription plan. Once you subscribe and make the required payment, it shall be final and there cannot be any changes or modifications to the same and neither will there be any refund.
OTHER PROVISIONS
1. You agree and undertake that you will not, directly or indirectly, offer, attempt to
offer, trade or attempt to trade in any items, which is prohibited or restricted in any
manner under the provisions of any applicable law, rule, regulation or guideline for the
time being in force or which is prohibited in future by any regulatory authority.
2. You further agree and undertake that you should not deal in restricted products
including Securities, Living and dead animals or any part thereof of the animals
including Skin, Tusk, Nails, Feathers, Eggs and other animal products of any description
the sale and purchase of which is prevented or restricted in any manner by applicable
laws.
3. You further agree and undertake that you should not deal in Foodstuff, Liquor,
tobacco products, any kind of drugs, narcotics, intoxicants of any description,
medicines, palliative/curative substances.
4. You further agree and undertake that you should not deal Firearms, explosives and
military equipment, Hazardous and radioactive material, any pornographic material,
Hazardous chemical item, Flammable adhesives, any compound, liquid or gas that has toxic
characteristics upon spillage or leakage etc.
5. You further agree and undertake that you should not deal in other products trading or
selling which is prohibited under any law in force.
CONFIDENTIALITY
You will not without obtaining prior written consent of SHIPIO LOGISTICS, disclose any
information provided to you including the User list, customers list, name and addresses,
ideas, business model, processes, concepts etc. relating to SHIPIO LOGISTICS or the
Platform to any third party Confidential Information that is disclosed to you during the
term of your use of the Platform.
You acknowledge and agree that the Confidential Information so provided to you shall at
all times be the property of SHIPIO LOGISTICS and any breach of the same shall cause
irreparable damage to SHIPIO LOGISTICS.
WARRANTIES
1. To the best knowledge of SHIPIO LOGISTICS, the Platform do not contain any malicious
code, Virus, program, or any other codes which could damage, destroy, or alter the
Application, or which could reveal, damage, destroy, or alter any data or other
information accessed through or processed by the Application in any manner.
2. SHIPIO LOGISTICS provides all the services in a professional and diligent manner. The
Services and the functions and feature of the Platform are provided on an “as
is” basis. We expressly disclaim all warranties of any kind, whether express or
implied, including, but not limited to the implied warranties of merchantability,
fitness for a particular purpose and non-infringement.
3. SHIPIO LOGISTICS neither warrants or represents that the software or services will be
uninterrupted, error-free, or secure. You acknowledges that there are risks inherent in
internet connectivity that could result in the loss of your privacy, data, confidential
information, and property.
FURTHER ACKNOWLEDGEMENTS
You hereby further acknowledge and agree that the Terms are clear and easily accessible and provide statements of the Company policies and practices with respective to the use to access of the services provided through its Platform.
SEVERABILITY
If any provision of this Terms shall be found by the Government or administrative body of competent jurisdiction to be invalid or unenforceable it shall be replaced with another, which is not prohibited or unenforceable and has, as far as possible, the same legal and commercial effect and the remaining provisions of the Terms will remain in full force and effect and will not be affected by the illegal, invalid, or unenforceable provision or by its severance here from.
GOVERNING LAW AND JURISDICTION
In the event of any dispute arising between the parties with respect to this Policy, the same shall be referred to the sole arbitrator and the arbitration shall be in accordance with Arbitration and Conciliation Act of 1996. The seat and place of arbitration shall be New Delhi, India and the decision of the Arbitrator shall be final and binding on both parties herein. The language of arbitration proceeding shall be English.
This Agreement shall be subject to the exclusive jurisdiction of courts in New Delhi, India and shall be governed by the Indian laws.
GRIEVANCES REDRESSAL
For any Grievance you may contact the Grievances Officer, who shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Grievance Officer: Mr. Vikalp Sharma
Email Id: Vikalps@SHIPIO LOGISTICS.com
Address: – SHOP NO 4 CHANDRAVARDAI NAGAR AJMER ,
NOV22-2023 - 305001
YOUR USE OF THE PLATFORM CONFIRMS YOUR AGREEMENT TO THE TERMS AND PRIVACY POLICY.